Symptom
Why does PDF documents of our candidate is not available in Document Center?
Environment
SAP SuccessFactors Onboarding 1.0
Cause
The user who is unable to view the documents is restricted by the relationship they have.
ADDITIONAL INFORMATION:
Other causes why documents are not visible in document center.
- 2678749 - Documents Unavailable in Document Center - Onboarding 1.0
Resolution
The behavior why document not showing to user is due to relations restricts user to access forms of target candidate or hire.
HOW TO CHECK USER RELATIONS IN ONBOARDING?
- In SAP SuccessFactors HCM > Onboarding > Security > Search > [Look for Target Candidate]
- Select the user, click the Relations button.
NOTE:
Relations will restrict a user with exact permissions to only see what is in business unit or location according to the setup of Corporate Structure.
Keywords
- SAP SuccessFactors
- Onboarding 1.0
- System As Designed
- All documents Submitted
- PDF documents
- Forms
- Available
- Missing
- Not Found
- Hidden
- Lost
- Relations
- Relationship
- OBD
- ONB 1.0
- DocCenter
Product
SAP SuccessFactors Onboarding all versions