SAP Knowledge Base Article - Public

2351055 - User Relationship Restricts Access to Forms in Document Center – Onboarding 1.0

Symptom

Why does PDF documents of our candidate is not available in Document Center?

Environment

SAP SuccessFactors Onboarding 1.0

Cause

The user who is unable to view the documents is restricted by the relationship they have.

ADDITIONAL INFORMATION:

Other causes why documents are not visible in document center.

  •  2678749 - Documents Unavailable in Document Center - Onboarding 1.0

Resolution

The behavior why document not showing to user is due to relations restricts user to access forms of target candidate or hire.

HOW TO CHECK USER RELATIONS IN ONBOARDING?

  1. In SAP SuccessFactors HCM > Onboarding > Security > Search > [Look for Target Candidate]
  2. Select the user, click the Relations button.

NOTE:

Relations will restrict a user with exact permissions to only see what is in business unit or location according to the setup of Corporate Structure.

Keywords

  • SAP SuccessFactors
  • Onboarding 1.0
  • System As Designed
  • All documents Submitted
  • PDF documents
  • Forms
  • Available
  • Missing
  • Not Found
  • Hidden
  • Lost
  • Relations
  • Relationship
  • OBD
  • ONB 1.0
  • DocCenter
, KBA , LOD-SF-OBD-DOC , Document Center, Documents , Problem

Product

SAP SuccessFactors Onboarding all versions