Symptom
You create change document (such as urgent change, normal change) from request for change,but you found the status of change document is "in development" not "created".
Environment
Solution manager 7.1
Reproducing the Issue
1.Create a Request for Change
2.Create a change document from the Request for Change
3.Check the created Change document status.
Cause
Wrong setting for PPF action XXXX_ON_SAVE.
Resolution
1.Open T-Code:SPPFCADM.
2.Select "CRM_ORDER",Click "Define Action Profile and Actions".
3.Find the action profile for the relevant change document.Such as "SMMJ_ACTIONS","SMHF_ACTIONS".
4.Select the action profile and double click "Action Definition".
5.Select the action used in your transaction type, such as "SMMJ_ON_CREATE_MJ" for Normal change or "SMHF_ON_SAVE" for Urgent change.
6.Double click the action,then double click "Processing Parameters",set the parameter to USER_STATUS = E0001,save.
Keywords
Urgent change, normal change, status, in development, created, SMMJ_ON_CREATE_MJ,SMHF_ON_SAVE,Processing Parameters, USER_STATUS. , KBA , SV-SMG-CM , Change Request Management , Problem
SAP Knowledge Base Article - Public