Symptom
Error message External Reference missing is displayed while creating a New Manual Customer Invoice
Reproducing the Issue
- Go to the Customer Invoicing work center.
- From the Common Task select the New Manual Invoice.
- In the New Manual Invoice screen maintain all mandatory details and click on the View All button.
- But the system displays an error as External Reference missing
Cause
For the country France you have a system table which always will set the external reference of the invoice to the value of the field External reference shown on the invoice.
Resolution
The External reference is a legal requirement for France and hence it is made mandatory.
External reference determination is based on settings defined in the Business configuration activity External Reference number determination for customer invoice
Keywords
KBA , SRD-FIN-GL , General Ledger , How To
Product
SAP Business ByDesign all versions