2351440 - SOLMAN_SETUP: Missing installed products in step "6. Setup Monitoring"

During step "6. Setup Monitoring" of Technical Monitoring setup (from SOLMAN_SETUP), trying to configure the monitoring (Assign a MAI template and "Apply and Activate") for any managed object is not possible because no Installed Products are identified for this managed object and the table does not contain any data to assign.

In Solution Manager 7.1:

In Solution Manager 7.2:

A similar symptom would be:

• Product version of the managed object does not appear within the installed products and is not possible to assign a template for that product.
• Self Monitoring workcenter doesn't show template to be assigned for certain component (for example recent Introscope 10.8 version) 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Solution Manager 7.1.
• SAP Solution Manager 7.2.

#SOLMAN, SOLMAN_SETUP, Template assignment, Monitoring configuration, The table does not contain any data, Technical Monitoring, step 6. Setup Monitoring, Template Maintenance, Monitoring Content, MAI, Blank Product, unsupported product, product empty, unsupported content, not visible, assigning templates , KBA , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-MON-SYS , System Monitoring , Problem