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2351440 - SOLMAN_SETUP: Missing installed products in step "6. Setup Monitoring"


You are in step "6. Setup Monitoring" of Technical Monitoring setup (from SOLMAN_SETUP) and you want to configure the monitoring (Assign a MAI template and "Apply and Activate") for any managed object. However you cannot do this because no Installed Products are identified for this managed object and the table does not contain any data to assign.

In Solution Manager 7.1:


In Solution Manager 7.2:


A similar symptom would be

  • Product version of the managed object does not appear within the installed products and you are unable to assign a template for that product.

  • Self Monitoring workcenter doesn't show template to be assigned for certain component (for example recent Introscope 10.8 version) 



  • SAP Solution Manager 7.1.
  • SAP Solution Manager 7.2.


SAP Solution Manager 7.1 ; SAP Solution Manager 7.1, version for SAP HANA ; SAP Solution Manager 7.2


#SOLMAN, SOLMAN_SETUP, Template assignment, Monitoring configuration, The table does not contain any data, Technical Monitoring, step 6. Setup Monitoring, Template Maintenance, Monitoring Content, MAI, Blank Product, unsupported product, product empty, unsupported content, not visible, assigning templates , KBA , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-MON-SYS , System Monitoring , Problem

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