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2351976 - Not able to send SF Mobile App Setup Instructions [SF MOB]


  • Unable to send "SAP SuccessFactors Mobile App Setup Instructions" email notification
  • Error message "Please contact IT administrator to enable Activation Email Notification" appears
  • Error message "Fail to email Mobile App Setup Instructions. Please try after some time" appears

Images/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Mobile


SAP SuccessFactors HCM all versions ; SAP SuccessFactors Mobile all versions


mobile activation, mobile notification, activation email notification, SAP SuccessFactors Mobile App Setup Instructions, , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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