You are trying to create or edit a Corporate Account / Contacts, but the system throws the below error message:
Communication arrangement has not been configured; contact your key user
SAP Business ByDesign.
Reproducing the Issue
- Go to the Account Management work center, in the Accounts view.
- Click on New or Edit an existing account.
- Add the information or change existing information.
- Click on Save.
- Receive error.
The system is scoped for usage of ERP Integration Scenarios with IDOC, but the necessary Communication Arrangements are not maintained.
If the Integration is needed and shall be activated, please follow the guideline Integration Guide for Accounts and Contacts which can be found by following the below link
If the Integration has been activated in scoping accidentally, deactivate it by following section 2.1 of the guideline Integration Guide for Accounts and Contacts which can be found by following the above link.
Communication Arrangement, ERP Integration Scenarios with IDOC, create account, edit account, account management , KBA , AP-SIP , Supplier Invoice Processing , How To