SAP Knowledge Base Article - Preview

2352717 - SAP NW Java Support Tool

Symptom

The SAP NW Java Support Tool is delivered as a jar file and offers the following functionalities:

  • Automatically gathers traces, logs and software component information based on different problem/issue based scenarios.
  • Automatically triggers thread dumps in the system for hanging scenario & situations.
  • Captures a screen recording while reproducing issues.
  • Provides a list of the latest patches available for your configuration and is able to calculate all depending patches in case you need to apply a specific patch.
  • Provides different ways to upload the collected information to SAP Product Support, allowing to review the information before the upload.

 


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Environment

  • SAP NetWeaver 7.1
  • SAP NetWeaver 7.2 
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver for Java, support tool all versions ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

java, webdynpro, security, tool, collecting trace, version, hanging, startup, logs, patch dependencies, SAP NW Java Support Tool, NW Java Support Tool,  Java Support Tool, webdynpro dependencies, java dependencies, component dependencies, SP dependencies, InvalidUserCredentialException_Exception , User authentication , Server returned 401, 401 , AS Java, NW Support Tool, Password Reset , SAP Market Place, SAP for Me, S- User ID , Credentials, java.lang.Exception , com.sap.tools.dc.InvalidUserCredentialException_Exception , Latest Patches , Error, Getting Latest Patches , User authentication seemed to be failed , sap.com.pst.core.DependencyChecker.getLatestPatch ,Error while Getting the Latest Patches , sun.reflect.NativeConstructorAccessorImpl , KBA , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Product Enhancement

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