Symptom
When attempting to initiate onboarding in RCM, get a similar error as the one below:
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Onboarding 1.0 - All Versions
Reproducing the Issue
- Go to Recruiting
- Select a Job Requisition > go to the candidate's application that is in the onboarding status
- Click on Take Action
- Try to initiate Onboarding
- Get the error
Resolution
The keys "JobReqId", "ApplicationId", "CandidateId" are standard keys. They are always sent from RCM to ONB automatically. So, they must not be included to the mapping.
On the screenshot below, you can see the incorrect mapping:
Keywords
Onboarding, recruiting, initiate onboarding, error 500, JobReqId, jobreqid, ApplicationId, applicationid, mapping, Unable to initiate onboarding process. , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem
Product
SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Recruiting all versions