SAP Knowledge Base Article - Preview

2352919 - Error Message: "Changing Status not Possible; Field is Read-Only" while Changing the Status of the Service Request

Symptom

You have a requirement to modify the Status of the Service Request IDs from Closed to Completed using Mass Data Maintenance or Migration, but you receive the below error:

Changing Status not possible; field is read-only


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions

Keywords

Migration of Service Requests, Import Service Requests , KBA , changing status not possible , field is read-only , LOD-CRM-EMP , Employee , How To

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