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SAP Knowledge Base Article - PublicSymptom
When choosing webinars from the training catalog on an iPad they are not displayed. The page is gray or there may be a prompt informing user that the information from page is being loaded.
Note : Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Cause
The customer is not using a supported version of Safari
Resolution
Please refer to the HCM Suite End User System Requirements document which outlines what most up to date mobile browsers which are supported.
SAP SuccessFactors supports these mobile browsers.
- Apple Safari for iOS 10 +
- Google Android 7.0 + default browser
- Google Chrome for Android
Keywords
webinars, mobile browser, Apple Safari, Google Android, Google Chrome for Android , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-ITE , Items , Problem
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