SAP Knowledge Base Article - Preview

2353007 - 1608: Ticket Type Changes

Symptom

Before the 1608 update:
1) You selected New Ticket.
2) You had the choice of Service Request or Employee support ticket.
3) After selecting the above, the ticket quick create popup opened.

After the 1608 update:
1) Select New Ticket.
2) The ticket quick create popup opens and the only choice in Type field is Employee Support Ticket.


Read more...

Product

SAP Cloud for Customer core applications all versions

Keywords

KBA , SRD-FIN-FA , Fixed Assets , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.