Symptom
Before the 1608 update:
1) You selected New Ticket.
2) You had the choice of Service Request or Employee support ticket.
3) After selecting the above, the ticket quick create popup opened.
After the 1608 update:
1) Select New Ticket.
2) The ticket quick create popup opens and the only choice in Type field is Employee Support Ticket.
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Product
SAP Cloud for Customer core applications all versions
Keywords
KBA , SRD-FIN-FA , Fixed Assets , How To
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