Symptom
- Scheduled Employee Import (SFTP jobs) not validating the required field of User data import file.
- It is uploading the user import file even with blank username/invalid Manager.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Core
Reproducing the Issue
- Schedule an Employee Import Job in Provisioning or Import user via the UI
- Run the job by placing the import file leaving any required field blank like username/invalid manager ID
- The job completes without any error, no validation occurred.
- Perform validation check for the same import file via Employee Import in Admin Center, there are validation errors for required fields.
Cause
There is an option in Provisioning that controls the validation of required field of Employee data file:
"Assign default required field values for new users if none specified"
When this feature is enabled:
- If Username field is blank, then the system will automatically populate with the value of UserID
- If User has invalid manager, then the system will automatically populate as NO_MANAGER.
Also, the fields must be set as Required = True in the data model. If the flag is enabled, and the HR fields are not informed in the User Data File (UDF), the system will generate a default value for these two fields, and then the error will not occur.
Resolution
Please contact your partner or support team if you want to change the behavior and disable "Assign default required field values for new users if none specified".
If you do not have a partner with Provisioning access, please submit a ticket to LOD-SF-PLT-UIM for further assistance.
Keywords
Assign default required field values for new users if none specified, Employee Import Job, No validation on required field, user job, required field, ECT-201586, LOD-SF-PLT-UIM, import, job, provisioning, required fields, import, employee import, UIM , KBA , LOD-SF-PLT-UIM , Employee Import Issues , How To
SAP Knowledge Base Article - Public