2353558 - PageProcessorComponent.doContent() error received in KM

On accessing any folder in Knowledge Management you are getting the following error on the screen

 

Runtime Error

An exception occured while processing the request.

--------------------------------------------------------------------------------

Additional information: Exception during PageProcessorComponent.doContent()

Exception ID = 8037aabc-. . . . . . . . .

 

 

On analysing the logs with the Exception ID, following errors are seen :

Exception ID = 8037aabc-.........

com.sapportals.portal.prt.component.PortalComponentException: Exception during PageProcessorComponent.doContent()

       at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:139)

Caused by: com.sapportals.htmlb.page.PageException: null (java.lang.NullPointerException: while trying to invoke the method com.sapportals.htmlb.Component.setParent

(com.sapportals.htmlb.Container) of a null object loaded from local variable 'component')

      at com.sapportals.wcm.app.controller.ControllerDynPage.doProcessBeforeOutput(ControllerDynPage.java:78)

OR

 

You getting an error as below in red when accessing the KM content :

 

Error during Knowledge Management Startup!

Please contact your system administrator

Read more...

• EP Release Independent
• SAP NetWeaver
• SAP Composition Environment

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, KM, PageProcessorComponent.doContent(), Runtime Error, Exception, null object loaded from local variable, component, com.sapportals.htmlb.Component.setParent, , KBA , EP-KM-CM , Content Management , EP-PIN-PRT , Portal Runtime , Problem