SAP Knowledge Base Article - Public

2354087 - Automatically sent e-mails to recruiting operators are received in English instead of their system language - Recruiting Management

Symptom

  • Automatically sent e-mails to recruiting operators are received in English instead of their system language
  • We are testing e-mails set up in Edit Applicant Status configuration and recruiting operators don't receive the notification in the language of their instance

Cause

If you use one and the same e-mail address for more than one user, the automatically trigerred Recruiting notifications will be received in the default language instead of user's system language.

Resolution

Please replace the e-mail address of the user, you are using for the testing purposes with a unique e-mail address. The notification will be sent in user's system language, if only the e-mail address is not used for any other user in the system.

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions