Symptom
- You would like to export user/instructor role permissions from the Learning Management System
- The admin role exports, but does not return the permissions for user/instructor roles
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Under System Administration > System Management Tools > Export Data> the "Entity Type" option only has Admin Role. It does not have a provision for user/instructor roles.
- If you select a User or Instructor role, after exporting the role, the exported file only has the header line and no data.
Cause
This is a limitation of the product.
Resolution
The current system design is that there isn't a way to export the User/Instructor Role permissions in the LMS
Workaround:
- Copy/paste from the User Interface
- Save in text file as a backup
- OR -
- Take screenshots for reference
An Enhancement Request has been created asking for the ability to export User/Instructor Roles with Permissions:
- Click here to comment and vote on the ER to support the request
See Also
KBA 2090228: How to create an Enhancement Request for SuccessFactors LMS
Keywords
LMS, Learning Management System, SuccessFactors SF export user role, roles, data workflows, workflow admin tool download backup, back-up, instructor, permissions, export data , KBA , LOD-SF-LMS-WOR , Roles & Workflows , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-INS , Instructors and My Classes , How To
SAP Knowledge Base Article - Public