SAP Knowledge Base Article - Public

2354276 - Is it possible to export User/Instructor role permissions ?

Symptom

  • You would like to export user/instructor role permissions from the Learning Management System
  • The admin role exports, but does not return the permissions for user/instructor roles

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Under System Administration > System Management Tools > Export Data> the "Entity Type" option only has Admin Role. It does not have a provision for user/instructor roles.
  2. If you select a User or Instructor role, after exporting the role, the exported file only has the header line and no data.

Cause

This is a limitation of the product.

Resolution

The current system design is that there isn't a way to export the User/Instructor Role permissions in the LMS

Workaround:

  1. Copy/paste from the User Interface
  2. Save in text file as a backup

- OR -

  • Take screenshots for reference

An Enhancement Request has been created asking for the ability to export User/Instructor Roles with Permissions:

  • Click here to comment and vote on the ER to support the request

See Also

KBA 2090228: How to create an Enhancement Request for SuccessFactors LMS

Keywords

LMS, Learning Management System, SuccessFactors SF export user role, roles, data workflows, workflow admin tool download backup, back-up, instructor, permissions, export data , KBA , LOD-SF-LMS-WOR , Roles & Workflows , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-INS , Instructors and My Classes , How To

Product

SAP SuccessFactors Learning all versions