2354809 - Failed to call SAP Analytics Cloud agent .. /deploymentInfo error in SAP Analytics Cloud

• The following error occurs in SAP Analytics Cloud (SAC):
• Code: SERVER_ERROR_500
  Message: Failed to call SAP Analytic Cloud agent. Please contact your administrator to ensure that SAP Analytics Cloud agent is running, is configured correctly, and is reachable from the SAP HANA Cloud Connector. HTTP Status: /deploymentinfo
• Stack starts with:
  Exception@/sap/fpa/services/core/system/Exception.xsjslib:105

• Trying to connect to a Universe in SAP BusinessObjects Business Intelligence (BI) throws SERVER_ERROR_500: Message Failed to call remote system on /service/api/epm/proxy by Agent HCPService; Reason: JSON.parse: unexpected character
• Stack starts with: Message: Exception@/sap/fpa/services/core/system/Exception.xsjslib:106

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP Analytics Cloud
• SAP Analytics Cloud Agent Simple Deployment Kit (recommended)
• SAP Cloud Connector (latest)
• SAP Analytics Cloud Agent

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