SAP Knowledge Base Article - Public

2354842 - "Add Observer" option for Assign Task Observers only displays five users


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

When searching a user to 'Add Observer', it appears that the type-ahead search result is limited to 5 results.

Is it possible to increase this limit to show all applicable results?


SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Navigate to Users > Tools > Assign Task Observers > Add an item
  2. In Step 2, attempt to add an Observer for a Task Checklist. In this example, used a common name like John and only five rows are displayed

    Add Observer.jpg


This is an expected behavior. On clicking the magnifier icon, you can search the list of all the users as shown below:

Add Observer Magnify.jpg

As per current design in the Step 2 and Step 3 screen where you search for users (using type-ahead), it is limited to display only 5 users.

Note: Maximum number of Users allowed with 'Assign Task Observers tool is (200).


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