SAP Knowledge Base Article - Public

2355013 - Corrupted Characters in PDF Text Fields Onboarding 1.0


Corrupt text displayed on PDF as on screenshot below

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 1.0


If you use other symbols other than Latin symbols, we recommend to use "Arial Unicode MS" font on forms.

You can set this font in:

  1. Super Admin site
  2. Forms
  3. Select your Form
  4. You can also do it directly within Onboarding 1.0 by navigating to
  5. Settings > PDF Forms >  Select your Form
  6. Change the Font to Arial Unicode MS
  7. Click update, and test with a new candidate



PDF, forms, Documents, Unsupported, Corrupted, onboarding, OBD, 1.0 , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , How To


SAP SuccessFactors Onboarding all versions