Symptom
- Job Requisition is disappearing from landing page using keyword search after viewing the job requisition details and saving it
Environment
- SAP SuccessFactors
- Recruiting Management (RCM)
Reproducing the Issue
- Go to the job req landing page
- Do a keyword search
- Open and save one of the reqs appearing in the search
- Do another search on keyword and that requisition is no longer appearing there
Cause
This is an expected behavior:
- When you save a job req, even if you are not changing anything, the job req is marked for the re-index in the solr server
- The keyword search is using the solr server
- The schedule runs every 20 minutes, so this means it can pass up to 20 minute before the index of the saved job req is added to the solr search
- In the meantime the search is not working by keyword but only via other search criteria (which do not need any index)
Resolution
- Go to Job req landing page
- Do a keyword search
- Open and save any req appearing in the list
- Repeat keyword search after 30 minutes
- Requisition Appears back in the list
Keywords
SF SuccessFactors Success Factors Recruiting Management RCM recruit req requisition disappear not show no longer appear display return in result keyword key word search after view save modify edit change , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions