SAP Knowledge Base Article - Public

2356112 - Unable to Find Adobe LiveCycle Designer After Installation


You are unable to find Adobe LiveCycle Designer software after installation.


  • SAP Cloud for Customer
  • SAO Business Bydesign

Reproducing the Issue

  1. Download Adobe LiveCycle Designer.
  2. Install Adobe Life Cycle Designer.
  3. Now after installation the application, it is not found in Start.
  4. Even after downloading the form template, when right clicking on the form template and clicking on Open With,  it is not shown.


As per standard, Adobe LiveCycle Designer is not shown in the list.


  1. Download the form template.
  2. Right click on the form template.
  3. Click on Open With.
  4. Click on More Apps.
  5. Scroll down (also check  the option 'Always use this app to open .xdp files').
  6. Click on 'Look for another app on this PC' in the pop up box search for the path C:\Program Files (x86)\Adobe\Designer 11.0. (as release example)
  7. Here select FormDesigner.exe and click Open so that the form opens in Adobe LiveCycle Designer.
  8. Afterwards, when double clicking on .xdp file, it will open in Adobe LiveCycle Designer.


missing, not available, does not appear, can't open, , KBA , AP-RC-OUT , Output Management , How To


SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions