SAP Knowledge Base Article - Public

2356271 - CR for .NET - characters in rtf string overlaps other characters


A report using a database field with RTF data does not format properly on Windows 10 and Windows Server 2012

Characters may but overlapping, cause is spacing.

Also alters the spacing when different printers are used.

May also cause issues when printing barcodes.


  • Crystal Reports for Visual Studio
  • Windows 10
  • Windows Server 2012
  • Note: Works on Windows 7 and Windows 2008 R2

Reproducing the Issue

SCN post -


This issue has been escalated to our Developers for a resolution

Should be updated in a future SP.

NOTE: Our Developers have discovered there is an inssue in GDIPlus causing the spacing problem:

Related to MS GDI+ API MeasureCharacterRanges, it returns the right result in server2k3/2k8/win7, but wrong result in win8.1/win10


CR for VS, RTF interpretation, barcode, gdiplus, spacing, character overlapping , KBA , BI-RA-CR-SDK , SDK related, including Java/.NET etc. , Problem


SAP Crystal Reports, developer version for Microsoft Visual Studio