Symptom
While using the Plateau Report Designer, clicking on the "Save Report Zip" button does nothing thus not allowing to save the report.
This is on Windows OS.
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Finish authoring the custom report
- Make sure the .rptdesing is selected under Outline
- Click on the "Save Report Zip" button
- The "Save as" window does not appear
Cause
The PRD tool does not have sufficient rights to write to the workspace directory.
Resolution
Right click on the program and choose "Run as administrator"
Keywords
PRD, Report Designer, LMS, Plateau Report Designer, Save as , KBA , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning all versions