2356300 - system#notboundexception in SAP Work Manager for Maximo

Symptom

When users first attempt to login to SAP Work Manager (Syclo Agentry Work Manager) application, they receive a system#notboundexception error. If they retry the login, they are successful. Maximo system is connected and operating normally. SMP server log file would contain the following Exception logged

400#ERROR#com.sap.mobile.platform.server.agentry.console###Agentry Timer Thread########Exception: 20 (Agentry3), JavaBackEndError (JAVA EXCEPTION CAUGHT: java.lang.NoClassDefFoundError: javax/mail/MessagingException), at psdi.util.RMISession.disconnect(RMISession.java:144) |

Environment

SAP Mobile Platform 3.0.8.4

SAP Work Manager for Maximo

Maximo 7.6

Websphere 8.5.5.5

Product

SAP Work Manager for Maximo all versions

Keywords

IBM Maximo, Agentry Maximo Client, SAPWM Maximo , KBA , MOB-SYC-IBM , Syclo Mobility for IBM backend , MOB-SYC-IBM-MWM , Syclo IBM Maximo Work Manager Application , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.