2356490 - AddressType: Business not Reflecting on Home Address Portel Under Personal Information

• Address Type "Business" is not reflecting on Home Address Portel on the Personal Information page
• EC to ERP integration does not sync the address type "Business" to ERP

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Employee Central - Person Information

This is caused by incorrect external_code defined for the addressType picklist value for "Business"

• You have defined the external_code as "business" instead of "Business".

Download the picklist defined in your system via Admin Center > Picklists Management.

You will find the following defaults available under the picklist "addressType" -:

Never change or delete/deactivate the addresssType with external_code "business“!!

With these picklist values for “addressType” you will see on the UI the following values in the dropdown for “Address Type”:

ATTENTION: The type “Business” does not appear. This is the expected system behavior!

Solution

You must create a new picklist option for the addressType picklist and define the external_code as "Business" and not "business" -:

Define an additional picklist entry for picklistId “addressType”. Define the external_code e.g. like “Business” with B as capital letter (the external code in EC is case sensitive), keep the optionId blank, and then import the new picklist value (example below):

If you now navigate to personal information and add an address, you will see the type “BUSINESS” in the drop down list:

Also, when importing data you will be able to create Address records using the new addressType picklist option.

NOTE: The integration to ERP Payroll maps this address type with external code “Business” to the address type “BUSINESS” on the ERP side.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide:Data Model Field Information for Employee Central - chapter- Addresses  and Core: Additional Information for Addresses

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ERP integration, home address, address-type, employee central, ECT-43681, ECT-81211, pp3 , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , How To