Symptom
- Pay components are not visible under dropdown via Take Action -> Change Job and compensation Information -> Compensation Information -> Pay Component Recurring and Pay Component Non-recurring.
- The user has permission to view/edit the pay component.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM
Reproducing the Issue
- Go to the people profile of an employee;
- Try to edit the Compensation Information through Pencil Icon or Take Action and select some specific pay component that you have permission;
- Pay component is not available.
Cause
1. All the fields with two choices as option in the dropdown should have a value assigned. For example fields like, Pay component Type, Target, Can Override, etc.
2. Please verify whether the pay components are country-specific by going to Manage Data -> Country -> Select any country's value and make sure there is no association with pay component wrapper object.
You can verify this by going to Configure Object Definitions -> Country -> scroll down till Associations. If there is an association with Pay component wrapper object, it means pay components are country-specific and country object (under Manage Data) should have assigned pay components so that the users belonging to those countries can be assigned filtered pay components.
Note: This specific issue is not related to a lack of permissions. However, a lack of permissions can result in pay components not being visible in the dropdown list. See KBA 2299899 - "New Pay Component not shown in Pay Component drop down list" for more information.
Resolution
If the association is configured in the system, add the pay component to the Country object in Manage Data by searching for the country and adding it to the association section.
Note: when pay components are associated to the country, in case of country or legal entity change via Take Action -> Change Job and Compensation Info, the new country needs to be saved before the new pay components are assigned, in case the pay components are not associated to both (previous and new) countries.
See Also
For more details about that feature see EC Master Implementation Guide: Implementing Employee Central Core
And see Implementing and Configuring Employee Payments in Employee Central:
Keywords
Country specific pay components, Pay component not visible, employee central, SuccessFactors, new pay component, association , KBA , LOD-SF-EC-CMP-REC , Recurring Payments , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC-CMP-UI , History or MSS UI , LOD-SF-EC-JOB-UI , History UI & MSS UI , Problem