SAP Knowledge Base Article - Public

2357649 - Cannot edit VLS Settings within class


Admin has set up the VLS (e.g.: WebEx). The integration is working fine with API communication to WebEx. There is an issue with setup at the class level, when attempting to set the automatic completion criteria. The "Automatically record learning events after class has completed" flag is stuck on "NO" and there is no dropdown option to change it.

It was confirmed that attendance automatic process is scheduled. It was also confirmed that the admin account has all possible permissions. Please, advise why the attendance properties cannot be set at the class level.


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Reproducing the Issue

  1. Go into the class record >
  2. Check the VLS settings option >
  3. Automatically Record Learning when class is complete is not present (e.g.: It's not possible to change the value of this field).


If the classification of the Item is Blended, then the option to Automatically Record Learn when class is complete is disabled in the class record for that Item.

The automatic recording functionality via the APM cannot be used with Blended items.


The feature where the APM can be used to Automatically record learn when the class is complete is present only for Instructor Led Items.

The classification when creating the item for which we are going to schedule the WebEx session should be ILT.


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