Symptom
You're creating a checklist for an case or a service request. For example, you've created your document ZMIN as copy of SMIN and you're assigning a Checklist. The assignment works successfully but the the steps aren´t displayed in the assignment block.
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Environment
CRM system, Solman system
Product
SAP Solution Manager 7.1
Keywords
Checklists, Steps, cases, SMIN, Service requests , KBA , CRM-BTX-SRQ-BF-CKL , Checklist for Services , How To
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