SAP Knowledge Base Article - Public

2358025 - Remove "See Offerings for Price" text in items with classes

Symptom

After scheduling a Class costing $0.00, from an Item also costing $0.00, the system is showing the class in the library results, with the text "See Offerings for Price".

The Learning Admin wishes to change it so as long as all Classes are free that the text in the item is also displayed as 'Free'.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create an 'Instructor-Led' type of Item costing $0.00 and do not schedule a Class >
  2. The Item is displayed as Free' in the Library search results:

    IMAGE 1.png

  3. After scheduling a Class (also costing $0.00), the text changes to "See Offering for Price":
    IMAGE 2_With Class -- Unregistered User can Access Online Content - Class Can Override Item Cancellation Policy -- ON.png

Note: This is applicable for Instructor-Led type of courses. If you have Blended course (Instructor-Led and Online course), the Item will be displayed as 'Free' in the Library.

Resolution

Once the class is scheduled, the options are either that the item gets shown with the text "See Offering for Price" or with no text at all.

  1. Access the Item >
  2. Item Details tab >
  3. Find the option 'Unregistered User can Access Online Content' and set the toggle to OFF > Save >
  4. The text in question in the Library search results will no longer appear:

    IMAGE 3_Unregistered User can Access Online Content - Class Can Override Item Cancellation Policy -- OFF.png

See Also

 Settings That Control Online Content in a Learning Item

2552108 - Access to content of blended item from class

2209480 - Locate the option 'User can access online content without being registered in offering'

Keywords

Class, classes, library, free, See Offerings Price, Override, Item, Prices , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CAT , Catalog , How To

Product

SAP SuccessFactors Learning all versions