Symptom
The Manual Visit Report cannot be hidden from the Attachment drop down for Local File in an Appointment.
Reproducing the Issue
1. Go to the Activities work centre.
2. Go to the Appointment view.
3. Open any Appointment ABC (ABC represents the Appointment name).
4. In the Attachment section, press Add -> Local File.
RESULT: Both options Standard Attachment and Manual Visit Report are available and cannot be hidden.
Cause
Manual Visit Report is defined in the backend settings of the system and cannot be changed/ hidden.
Resolution
This is expected system behaviour.
Keywords
KBA , LOD-CRM-ACT , Activities , How To
Product
SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711