2358359 - An error occurred while adding the learning history

Admins or instructors are unable to Add Learning History (record learning) for a particular class or item.

One of the similar errors are received:

Caused by: java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rowsORA-06512: at "XXXX_PROD_TMS.PKG_QUESTIONNAIRESURVEY", line 1370ORA-06512: at "XXXX_PROD_TMS.PKG_LEARNINGHST", line 2241ORA-06512: at line 1

or

Caused by: com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [1300]: fetch returns more than requested number of rows: 
search table error: "XXXX_PROD_TMS"."PKG_LEARNINGHST_FULL_PROCESS_CPNT_EVTHST": line 1305 col 13 (at pos 61947): 
[1300] (range 3) fetch returns more than requested number of rows exception: fetch returns more than requested number of rows: search table error: 
"XXXX_PROD_TMS"."PKG_QUESTIONNAIRESURVEY_INITIATE_SURVEY_PROCESS": line 74 col 3 (at pos 2841): 
[1300] (range 3) fetch returns more than requested number of rows exception: fetch returns more than requested number of rows

or

Error message = SQLException- addComponentTrainingEvent: Could not add Component Training event due to SQLException.
Ticket No = 2047
ErrorFingerprint [exceptionRootCauseTag=6be9b13c00eddf72aa57150191001b5e2cb9fb15, exceptionStackTraceTag=6f766f7290aaf93de94e929dc6ecbcd4a9e1ce5b]

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

Cannot record learning, add learning history, learning history, add component training event, could not add component training event due to SQLException, error recording completion, error recording completion for component ID, unable to record completion, com.sap.db.jdbc.exceptions.JDBCDriverException, JDBCDriverException, PKG_QUESTIONNAIRESURVEY, PKG_LEARNINGHST, LRN-60812, LRN-53082, addComponentTrainingEvent,  , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-EVA , Surveys , Problem