2358359 - Add Learning History error

Admins or instructors are unable to Add Learning History (record learning) for a particular class or item.

One of the similar errors are received:

Caused by: java.sql.SQLException: ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "XXXX_PROD_TMS.PKG_QUESTIONNAIRESURVEY", line 1370
ORA-06512: at "XXXX_PROD_TMS.PKG_LEARNINGHST", line 2241
ORA-06512: at line 1

or

Caused by: com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [1300]: fetch returns more than requested number of rows: 
search table error: "XXXX_PROD_TMS"."PKG_LEARNINGHST_FULL_PROCESS_CPNT_EVTHST": line 1305 col 13 (at pos 61947): 
[1300] (range 3) fetch returns more than requested number of rows exception: fetch returns more than requested number of rows: search table error: 
"XXXX_PROD_TMS"."PKG_QUESTIONNAIRESURVEY_INITIATE_SURVEY_PROCESS": line 74 col 3 (at pos 2841): 
[1300] (range 3) fetch returns more than requested number of rows exception: fetch returns more than requested number of rows

or

Error message = SQLException- addComponentTrainingEvent: Could not add Component Training event due to SQLException.
Ticket No = 2047
ErrorFingerprint [exceptionRootCauseTag=6be9b13c00eddf72aa57150191001b5e2cb9fb15, exceptionStackTraceTag=6f766f7290aaf93de94e929dc6ecbcd4a9e1ce5b]

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

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