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2358425 - ConnectionServer will not start

Symptom

  • ConnectionServer will not start.
  • In Central management Console > Servers page, ConnectionServer shows the status: Failed.
  • Right click the server and select Properties, you will see the message at the top of the screen:

'This server is considered failed because it has stopped 5 time(s) in 60 minute(s).'

  • Tracing the ConnectionServer at HIGH level exposed this information:     

           

  • |4a0e0e99-ad74-0250-408e-c55d7cc36c5b|2016 08 22 13:40:56:423|-0400|Error| |>>|E| |connectionserver_hostname.ConnectionServer|19934|47625881078080|| |0|91|0|3|-|-|-|-|-|-||||||||||||[CS] CS Fatal Error during CS initialization: Bad Installation

  • |2f2eea42-a687-5f93-7982-e2b4d6f88c97|2016 08 22 13:40:56:426|-0400|Error| |>>|E| |connectionserver_hostname.ConnectionServer|19934|47625881078080|| |0|92|0|2|-|-|-|-|-|-||||||||||||[CS] The CS initialization failed within the CS server. Aborting.

  • SessionManager.cpp:427:-: TraceLog message 214

    |ee587033-4944-822e-d23f-92d843621be3|2016 08 22 13:40:56:428|-0400|Information| |==| | |connectionserver_hostname.ConnectionServer|19934|47625881078080|| |0|92|0|2|-|-|-|-|-|-||||||||||||ssoplugin: SessionCache::~SessionCache() -- Shutting down with 0 partially formed sessions in cache.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Installation on a supported version of UNIX

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Connection server, failed to start, failed, not starting, boconfig.cfg, BI4, BI4.X. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI-BE , Back End/Server , Problem

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