SAP Knowledge Base Article - Preview

2358527 - The Workflow Rule to Derive the Territory for an Account Automatically When Updating Sales Data is Not Working

Symptom

A workflow rule to derive the territory for an account automatically on every save was set up. After updating the sales data, the territory is not updated according to the maintained territory rules.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Derive territory; Workflow;  Account; , KBA , LOD-CRM-WKF , Workflow , How To

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