SAP Knowledge Base Article - Preview

2358645 - SM_CRM (CRM UI) can not be launched or takes a long time to load due to "Maximum Number of Results" for a Widget


You found SM_CRM cannot reach the home screen, or takes a very long time to load after you have changed the "" value for a widget (such as My Messages - Assigned to Me) to a big number.



  • Solution Manager 7.1
  • Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


Maximum Number of Results, widget, my messages, SM_CRM. CRM UI, launch, DSWPUSERPREFS, AIC_IM_MYINCDNT_MAXHITS , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.