SAP Knowledge Base Article - Preview

2358645 - SM_CRM (CRM UI) can not be launched or takes a long time to load due to "Maximum Number of Results" for a Widget


You found SM_CRM cannot reach the home screen, or takes a very long time to load after you have changed the "" value for a widget (such as My Messages - Assigned to Me) to a big number.



  • Solution Manager 7.1
  • Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


Maximum Number of Results, widget, my messages, SM_CRM. CRM UI, launch, DSWPUSERPREFS, AIC_IM_MYINCDNT_MAXHITS , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.