SAP Knowledge Base Article - Preview

2359031 - Launching content causes error regarding custom_eu or This page can't be displayed

Symptom

  • Launching a course as a user generates an error message
    • This page can't be displayed
      Make sure the web address https://customer.plateau.com is correct
    • An error has occurred
      No Course exists with the given courseID 'CUSTOM_eu'


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Environment

SuccessFactors Learning Management System (LMS)

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508

Keywords

lms, item, start, launch, pdf, scorm, aicc, wrapper, error, java, icontent, content, server, self-managed,  , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , Learning Management System , Problem

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