SAP Knowledge Base Article - Public

2359056 - Is there a System Report for "Cancellation Reason"?

Symptom

Is it possible to report for the Cancellation Reason for a Class?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  • Several users have cancelled learning
  • Reviewing the roster does not provide the cancellation reason information
  • Is there a way to find this information via a standard/system report?

Resolution

The out of box System Report "Registration Status" provides the Cancellation Reason ID

Do note that this report will show the ID of the Cancellation Reason, but not the description

  1. Login as a user with Reporting access
  2. Navigate to Reports
  3. Filter on Registration Status
  4. Run the report either per Class or by User

Additional Information:

  • If the description is needed a custom report will need to be created
  • Please note that custom reporting falls outside the scope and skillset of SuccessFactors Support
  • The SuccessFactors Community may also have information on creating a custom report:

Keywords

SFSF, SF, SuccessFactors, Success, Factor, LMS, Learning, Management, System, report, reports, reporting, standard, system, oob, out, of, box, cancel, cancels, cancellation, cancelled, reason, find, display, displays, item, class, course, withdraw, withdrawal, , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To

Product

SAP SuccessFactors Learning all versions