SAP Knowledge Base Article - Public

2359559 - Forward to Requisitions Error: "Cannot read properties of undefined (reading 'id')" - Recruiting Management

Symptom

  • When trying to forward a candidate to a job requisition, an error is displayed:
  • errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'id')

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Recruiting > Job Requisitions.
  2. Open any candidate application on the job requisition.
  3. Select 'Forward to Requisitions from the action menu.
  4. Get the following error: errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'id')

Cause

The "Enhanced Job Search UI" feature is not enabled in the provisioning.

Resolution

To enable this feature, contact your implementation partner or professional services team if you do not have access to Provisioning.

  1. Go to Provisioning > Company Settigs.
  2. Enable "Enhanced Job Search UI".
  3. Save the changes.

See Also

  • KBA 3165865 - How to filter the Job Requisition Language when forwarding a Candidate to a Requisition. - Recruiting
  • KBA 2892812 - Forward to Requisitions Error: "Cannot read properties of null (reading 'renderHtml')" - Recruiting Management

Keywords

RCM, Forward, Requisition, application, candidate, colleague, error, language, pop up , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions