SAP Knowledge Base Article - Public

2359559 - User receiving error when using Forward to Requisition


Getting an application error when trying to forward to requisition from candidate application:

Error received:

errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'id')


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to recruiting tab and go to job requisitions.
  2. Open any candidate application on the job requisition.
  3. Select "forward to requisition" button.
  4. Get the following error:
    errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'id')


The "Enhanced Job Search UI" option needed  to be enabled in the provisioning system


  1. Setting "Enhanced Job Search UI" must be enabled in provisioning under company settings.
  2. To enable this feature, please reach out to your partner or professional services.
  3. Go to recruiting and navigate to job requisitions.
  4. Open candidate application and select " forward to job requisition button.
  5. Successfully forward to another requisition.


Forward, Requisition, application, candidate, colleague, , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions