Symptom
- Error message (as on the screenshot below) is shown when you go to Manage Pending hires and click on hire button
Environment
- Onboarding
- Employee Central/ Manage Pending Hires
Reproducing the Issue
- Go to ONB – EC mapping page in Admin Center
- Add mapping for Emergency Contact Information, Primary field
- Go to Manage Pending Hires
- Click on hire button
Cause
- Mapping is saved Incorrectly via UI
Resolution
For customers:
- Please contact with implementation team to resolve the problem
For partners:
Please use the following workaround:
- Go to Provisioning
- Download xml file on "Import Export for EC Integration Template"
- Find "emergencyContactPrimary. [1].primary-flag" and replace it to "emergencyContactPrimary. [1].primary_flag"
- Upload xml back
These steps must be repeated after each save in ONB-EC mapping page via UI
The issue will be resolved in 1611 release.
Keywords
- Onboarding EC mapping
- Emergency Contact primary flag.
Product
SAP SuccessFactors Onboarding all versions