Symptom
You are trying to create a new Facebook channel. However, the account details do not come up in the channel when clicking Get Account Details.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer core applications 1708 ; SAP Cloud for Customer core applications 1711 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
Facebook, Get Account Details, Social Media, Channel , KBA , LOD-CRM-SC-SM , Social Media , How To
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