SAP Knowledge Base Article - Preview

2360172 - You Are Not Able To Create The Facebook Social Channel

Symptom

You are trying to create a new Facebook channel. However, the account details do not come up in the channel when clicking Get Account Details.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins 1902 ; SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

Facebook, Get Account Details, Social Media, Channel , KBA , SRD-CC , Cross Components , How To

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