SAP Knowledge Base Article - Preview

2360493 - Error when configuring VLS for WebEx

Symptom

When attempting to add a new Instrutor with WebEx VLS Settings to configure, the following error is generated:

Error

Please report the following error to your system administrator:

com.plateausystems.elms.util.helper.ElmsCreateException: createConnector() failed
 at com.plateausystems.elms.framework.vle.helper.ConnectorFactory.createConnector(ConnectorFactory.java:98)
 at com.plateausystems.elms.client.struts.instructor.AddInstructorAction.vlsApplySettings(AddInstructorAction.java:270)
 at com.plateausystems.elms.client.struts.instructor.AddInstructorAction.run(AddInstructorAction.java:164)
 
Caused by: java.lang.ClassNotFoundException: com.plateausystems.elms.framework.
vle.impl.WebExConnector


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

VLS Configuration; VLS; webex; createConnector() failed , KBA , LOD-SF-LMS-VLS , Virtual Learning System , LOD-SF-LMS , Learning Management System , Problem

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