The following errors occur in SAP Analytics Cloud (SAC) when trying to import date from on-premise data sources:
- Failed to call SAP Analytics Cloud agent
- SAP Cloud Agent is not configured correctly. Please check your configuration settings.
- SAP Analytics Cloud
- SAP HANA Cloud Connector
- SAP Analytics Cloud Agent
Reproducing the Issue
- Install SAP Platform Cloud Connector and SAP Analytics Cloud Agent.
- Connect SAP Platform Cloud Connector to your SAP Analytics Cloud system.
- Connect SAP Platform Cloud Connector to your SAP Analytics Agent.
- Configure your SAP Analytics Cloud Agent.
- Configure SAP Analytics Cloud Agent properties in your SAP Analytics Cloud system.
- Successfully import data from an on premise data source.
- Modify the tomcat-users.xml file on the deployment hosting SAP Analytics Cloud Agent.
- Restart the Tomcat deployment hosting SAP Analytics Cloud Agent.
- Notice error.
Malformed tomcat-users.xml prevents SAP Analytics Cloud connecting to the SAP Analytics Cloud Agent.
Revert the tomcat-users.xml to the state in which SAP Analytics Cloud worked.
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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