SAP Knowledge Base Article - Preview

2361221 - Single-Click action becomes diabled in Agentry based application after upgrade to SMP SDK SP13


  • After Updating the Agentry client to surveys are not working properly, When  trying to check the checkbox in the survey, user was not able to do so.
  • Single-click action becomes disabled



  • SAP Mobile Platform SDK SP13 - Agentry client
  • Service Manager 4.1
  • Agentry based Application


SAP CRM Service Manager 4.1.0 ; SAP Mobile Platform SDK all versions


Radio Button, grayed out, checkbox , KBA , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , Problem

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