SAP Knowledge Base Article - Preview

2361240 - "Chart CHART_1: Internal error when communicating with the IGS" RFC_CONVERSION_FAILURE


Error displaying graphics using IGS.
Following error messages may display when issue occurred:

  • Error: "Chart CHART_1: Internal error when communicating with the IGS"
  • Error: "Error When Calling Up IGS"
  • Error: "Problem accessing the Internet Graphics Server(IGS)"



  • Internet Graphics Server (IGS)
  • Logon with multiple-byte language (E.G., Japanese, Chinese, Korean etc)
  • Applications like Solution Manager, BW reports, Webdynpros which are using IGS to display graphics.


RfcListenAndDispatch, RFC_CONVERSION_FAILURE, Internal error when communicating with the IGS, Error When Calling Up IGS, Problem accessing the Internet Graphics Server(IGS), Internet Graphics Server, IGS, Unicode, Non-Unicode, conversion, IGS_RFC_DEST, Japanese, multiple-byte language , KBA , BC-FES-IGS , Internet Graphics Server , BC-MID-RFC , RFC , Problem

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