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2362313 - Error "Principals are allowed to join only user groups belonging to the same tenant. Related principals are not in the same tenant" occurs when adding a user to a tenant group

Symptom

When adding a user to additional tenant group, error below occurs,

Principals are allowed to join only user groups belonging to the same tenant. Related principals are not in the same tenant:

usergroup '<Tenant Name>'(id=<ID>, tenant=<Tenant Name>(<ID>)) and user '<User Name>'(id=<ID>, tenant=<Tenant Name>(<ID>)). (MTM 20002)


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Environment

  • SAP Business Intelligence Platform 4.1
  • SAP Business Intelligence Platform 4.2
  • Multitenancy
  • Multitenancy Management Tool (MMT)
  • Central Management Console (CMC)

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

tenant, tenancy, multi, multiple, multitenancy, principal, usergroup, MTM, 20002 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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