Symptom
- A user is granted an Role-Based Permission access to the Position Org Chart, but the chart is showing as blank for this user.
- Are there other permissions that also need to be enabled in order for a user to have the Position Org Chart populate?
- A screen capture of the error seen in the Position Org Chart for this user, "Sorry, no position found. Either Position doesn't exist, is not valid, or you don't have the required permission. Please use one of the search options to view a different position."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central: Position Management
Reproducing the Issue
- Login to system as sample employee or proxying same.
- Go to Position Org Chart.
- Can see error message as 'Sorry, no position found. Either Position doesn't exist, is not valid, or you don't have the required permission. Please use one of the search options to view a different position.'
Resolution
1. Under Configure Object Defintions -> Position -> Secured as Yes -> Permission Category as Miscellaneous Permissions.
2. Besides assigning access to Position Org Chart in Role-based Permissions. We need to apply View Current permission on the Position Object under Miscellaneous permissions.
3. In Define Target Criteria of permission role, make sure either All or Restrict Target Criteria to for Position object have to be satisfied.If you select Restrict Target Criteria to for Position then you have to define target criteria based on position field. For example, user is only allowed to view position for Company X.
4. After applying the permission changes, please logout & login to system again if needed.
Notes:
- Position object data is maintained by Employee Central
- If the User does not have a Position Associated to the record, the system will not be able to produce a View Current hierarchy when navigating to the Position Org Chart for the user
- Make sure that in the Target Population of the granted Permission Role the permission "Exclude access to Granted User's Position" is not marked because if it is marked the users will not be able to see their own positions.
See Also
Keywords
SuccessFactors, Employee Central, Position Org Chart, Visibility, no values, View Current, Position RBP, target criteria, position, secured, Miscellaneous Permissions, error, search, no position found, Either Position doesn't exist , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , LOD-SF-EC-POS , Position Management , LOD-SF-EC-POS-RBP , Position Role-Based Permissions & Target Groups , How To