SAP Knowledge Base Article - Public

2362324 - User unable to see positions in Position Org Chart - Employee Central

Symptom

  • A user is granted an Role-Based Permission access to the Position Org Chart, but the chart is showing as blank for this user.
  • Are there other permissions that also need to be enabled in order for a user to have the Position Org Chart populate?
  • A screen capture of the error seen in the Position Org Chart for this user, "Sorry, no position found. Please select a position or a person assigned to a position."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

No pos found.PNG

Environment

  • SAP SuccessFactors Employee Central
  • Position Management

Resolution

  1. Besides assigning access to position org chart in Role-based Permissions. We need to apply view permission on the Position Object under Miscellaneous permission too.

    view current pos.PNG
  2. After applying this permission users with access to position org chart should be able to see the positions there

Notes:

  • Position Object Data is maintained by Employee Central
  • If the User does not have a Position Associated to the record, the system will not be able to produce a 'View Current' hierarchy when navigating to the Position Org Chart for the user
  • Make sure that in the Target Population of the granted Permission Role the permission "Exclude access to Granted User's Position" is not marked because if it is marked the users will not be able to see their own positions.

Keywords

success factors, SFEC, SF EC, Pos org chart, posorgchart, Visibility, no values, View Current, View History, Position RBP , KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors Employee Central all versions