2362725 - IO EXCEPTION SSO SERVER RESPONSE CODE OF ERROR: 401 and events.log is 0 bytes - Agentry / SMP 3.0

• Restarted server multiple times + killing all the runaway process to make it work
• The SAP Mobile Platform Server ( SMP 3.0 ) reached max process twice in a day
• There are multiple threads getting opened and the server seems to not allow users to login
• The server machine has plenty of memory left and the SMP 3.0 does not show memory failure
• The log files are empty and not properly showing the problem of the system - see example picture below:
  
• SAP Mobile Platform 3.0 error stating the following:
  "11:14:05#0-500#INFO#System.out###Agentry com.mnet.sap.wm621 Worker Thread#########User::getClientDeviceLanguage::Property: <<user.client.Language>> not found, returning empty string |
  2016 08 30 11:14:05#0-500#INFO#System.out###Agentry com.mnet.sap.wm621 Worker Thread#########User::getClientDeviceLanguage::Property: <<user.client.Language>> not found, returning empty string |
  2016 08 30 11:14:05#0-500#INFO#System.out###Agentry com.mnet.sap.wm621 Worker Thread#########User::rethrowException::Exception caught: Could not login user - IO Exception SSO server response code of error: 401 |
  2016 08 30 11:14:05#0-500#INFO#System.out###Agentry com.mnet.sap.wm621 Worker Thread#########User::rethrowException::COM.SYCLO.AGENTRY.BUSINESSLOGICEXCEPTION: COULD NOT LOGIN USER - IO EXCEPTION SSO SERVER RESPONSE CODE OF ERROR: 401"

SAP Mobile Platform 3.0 (SP10 PL06)

"SMP 3.0 running out of memory", "SMP 3.0 producing too much threads", "SMP 3.0 not allowing users to sync", "SMP 3.0 does not work" , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , Problem