When performing a search on LMS environment, you cannot use the wild card search (% and _ ).
SAP SuccessFactors Learning
Reproducing the Issue
Try to perform any search, like the user search, using the characters _ and %.
The wild cards are not enabled on the environment.
- Navigate to System Admin > Configuration > System Configuration > Search
- Please look for the options ‘enableSingleCharacterWildCard’ and ‘enableMultipleCharacterWildCard’
- Set both options to true to enable the single ( _ ) and multiple ( % ) wild cards
Wild Cards, Character, %, _, Wild card search, enableSingleCharacterWildCard, enableMultipleCharacterWildCard , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem