SAP Knowledge Base Article - Preview

2363305 - How to fix Memory Leak when using Granule

Symptom

When we use storefront, we find there are JVMs using very high CPU now and restarts itself, an analysis from a heap dump from the production environment showed  " com.granule.cache.MemoryCache" loaded by "de.hybris.tomcat.HybrisWebappLoader$HybrisWebappClassLoader @ 0x600101f48" occupies 4,539,885,336 ( 79.12%) bytes.


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Environment

Before hybris commerice suite 5.6

Product

SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1

Keywords

memory leak, granule, storefront, memory , KBA , CEC-COM-CPS , SAP Commerce , How To

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