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SAP Knowledge Base Article - PreviewSymptom
When we use storefront, we find there are JVMs using very high CPU now and restarts itself, an analysis from a heap dump from the production environment showed " com.granule.cache.MemoryCache" loaded by "de.hybris.tomcat.HybrisWebappLoader$HybrisWebappClassLoader @ 0x600101f48" occupies 4,539,885,336 ( 79.12%) bytes.
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Environment
Before hybris commerice suite 5.6
Product
SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1
Keywords
memory leak, granule, storefront, memory , KBA , CEC-SCC-PLA-PL , Platform , How To
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