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2364032 - Report shows Failed status in Learning

Symptom

  • When running a report in Learning, the status returned as "Failed".
  • Report Background Jobs are failing.
  • The following message is displayed:
    • "The system was unable to generate your report due to an error. You can try again, or contact your system administrator for more information and assistance.".

Note: This error message is generic, so there could be other causes.  This KBA covers corrected this error when the Locale is not set for the User/Admin who is running/schedule the Learning Reports.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

Learning report fail failed failing external user never returns doesn't won't show display error specific all every locale local language I18nLocaleVO null variable , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , Problem

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