Symptom
- 'Error occurred' message when trying to to disable or delete background image in Configure People Profile
Environment
- All HCM versions
Reproducing the Issue
1. Go to Admin Center > Configfure People Profile > General Settings > Manage background image library
2. Click Disable/Delete on an image and click Save
3. The system shows the following error
Cause
- The option "Enable Public Profile" is not enabled in Provisioning.
Resolution
- Enable the option "Enable Public Profile" in provisioning or create a ticket with CS to have the option enabled.
Keywords
KBA , LOD-SF-EP-PHO , Photo Management , Problem
Product
SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508