SAP Knowledge Base Article - Public

2364484 - Why are the external users not seeing the cover pages of Learning items?


When external users access the LMS from an external site created by an Admin, they may notice that the cover page and the additional details displayed in it are not available to them.


Learning Management System (LMS),  external sites.

Reproducing the Issue

  • Click on the external site link provided by the LMS Admin
  • Notice the cover pages are not displayed
  • But when logged as an internal user, the same items display the cover pages


The cover pages feature was not implemented for external users.


Should a customer wish to have their item's cover page displayed to external users in future releases of the LMS, they will need to create an enhancement request in the Community Portal.


external users, cover pages, sites, site, item cover page , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Product Enhancement


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